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Ship Shape Customer Reviews
We pride ourselves on making high quality products and delivering excellent customer service. Don't just take our word for it, see what our previous customers have to say below or find us on Facebook for more feedback!
Click on the links below to read our customer feedback for the following products:
Reviews:
1 star lowest
5 stars highest
| CUSTOMER | COMMENTS | Craft | RATING |
| Ian Smith | An initial measuring mistake was handled well and rectified by Ms R with efficiency. |
Renault Cipro 85 |
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| Stuart Martindale | The item I purchased was easy to cut to the size required and I haven't used it on a boat but have fitted under the mattress on my roof tent! Spot on and as well as helping to prevent condensation building up, it also makes the basic foam mattress feel more comfortable. |
Suzuki Jimny |
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| ----- | Amanda and Rosie were extremely helpful and bent over backwards to advise and find what was required. The personal service was excellent and the gentleman in the 'cutting room' measured my boat mattresses in just a few moments. I haven't used the sheets/mattress protectors/pillow cases etc. yet but I'm sure I will be pleased with them. Whilst visiting I also purchased some glasses which, although quite expensive, are superior quality so I hope they will last for years to come. Many thanks to you all Janet Farrington |
Princess 33 mk1 |
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| Mark Le-Good | Searched for 3 years for a supplier for some deck sunpad cushions that didn't break the bank. Delighted with our cushions! |
Jeanneau Prestige 34 |
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| ----- | Very pleased with our new mattress |
Alpha Craft 35 |
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| Mr John Catley | This is our third bottom sheet from Ship Shape and it fitted well. Delivery was as expected. No problems. |
Bessacarr E760 |
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| Stephen Scott | Excellent service |
Hymer B655SL |
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| Greg Hirst | Another good experience! I'll be back. |
Westerly Kestrel |
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| Kate Gabriel | Excellent service and super products. Staff attentive and very helpful |
Seamaster 814 |
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| Martin Ransome | It really has stopped the damp from underneath the mattresses. |
Southerly 135 |
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| Fiona Mcnair | The mattress is amazing. We spoke to someone at Crick show for advice re our cross bed and the mattress configuration. The template and then the order system were easy and our mattress now feels like a ordinary bed even though it is in 3 sectoins, no joins can be felt! |
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| ----- | Great |
Broadblue 38 |
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| Clive Janes | Just what I wanted. A good fit and soft comfortable fabric. |
Moody 36 |
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| Matthew Baldwin | Very happy with the service we received, we have the mattress now fitted and it’s a perfect fit. All of the bedding we asked for was as described and is of beautiful quality. Overall very impressed and will be using your services in the future. |
Sunseeker San Remo 35 |
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| Victoria Glass | Excellent and prompt service |
Westerly Storm |
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| Jason Pullinger | I accidentally ordered the wrong product, I contacted ShipShape and they swiftly and courteously organised the return of my order and the prompt delivery of the correct product. Great service, thank you. |
Fairline Targa |
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| Christopher Richards | Scores need to be available higher than 5 😁 |
She 33 |
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| Colette Stephenson | Excellent service, thank you. |
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| ----- | Well made product that suits my purpose very well |
Jeanneau Sun Fast 37 |
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| ----- | I had a problem ordering what I wanted from your web-site, but this could well be "user error" ie me! However over the phone one extremely pleasant lady was able to process the order for me and the delivery was made the next working day, brilliant. Thank you very much. |
Pennine Countryman |
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| Denise Drew | Everything went perfectly - from the telephone enquiry to receiving the finished products. Thank you |
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| T Rice | After one weeks use very comfortable |
Fisher 25 |
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| Simon Jenkins | Impressive choice and service. Beautiful cratch cushions ordered for our narrowboat. Look great, comfortable. Was unsure as to who to contact for cushions. Ship Shape bedding were at the Crick boat show and we are very pleased that we ordered from them. Would not hesitate to recommend their service. |
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| Peter Sheppard | Great to have bedding that fits but like most things for boating you pay for it |
Elan Impression 344 |
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| Dave Wiles | Rosie was a great help, lovely personality and knows her stuff. Thank you be back for rest soon. Dave w |
Springer 23 |
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| Barbara Astill | I bought a full set of bedding (sheets and duvets) for my yacht - a V berth and an aft cabin. I spoke to the staff to get some guidance on sizing which was very helpful. Unfortunately the duvet for the aft cabin was the wrong size when it arrived (had been marked incorrectly on the packaging and so wasn't evident until I unpacked it.) However, the staff were great - a collection was arranged and the right size duvet was provided shortly afterwards. The only criticism I have is that the quality of the "stuff bags" (the webbing straps in particular) isn't great and could do with being improved. |
Dufour 360 |
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| Shane Kennedy | From start to finish the customer service was fantastic, product was available before expected completion date. Delivery was very prompt from being informed my product was ready. Mattress is so comfortable. Thanks to Rosie who kept me informed every step of the way. |
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| Christopher Park | Excellent service and delivery to Guernsey was very quick. |
Beneteau Ombrine |
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| Andy Chapman | We are very pleased with our boat mattress. We dealt with Rosie over the phone and she was very helpful and advised us what would be best for us. |
Galleon F33 |
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| Abdul Bahnam | Very impressed by the service |
Fairline Phantom 50 |
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| Jeannette Parkinson | Great service! Sheets fit perfectly! |
Oyster 575 |
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| Mark Newport | was easy to order, fast post ,does what it says ,All fitted on a yacht in gibraltar , perfect Would definitely use again ,and would recommend Regards |
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| Carl Allen | excellent service,staff brilliant to deal with.quality product fit from my template was spot on.packaged well and arrived 2 days before estimated date.really great company to deal with. Rosie took order and kept us updated throughout the order process. |
Dale Nelson 38 |
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| Glen Watterson | Cracking service, highly recommended. |
Fairline Phantom |
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| Colin Wilson | Brilliant great product |
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| Kenneth Pumphrey | The Dry Mat was easy to fit on my motorhome & will hopefully improve the comfort of the existing mattress. We haven’t had a chance to try it out yet. |
Adria Matrix |
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| Susan Girbow | The sheet fits really well and is very good quality |
Hymer Exsis-t 414 |
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| ----- | Goodvservice |
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| Ian Sutton | Visited showroom, staff were very pleasant and helpful and showed me all the different options available, so made it very easy to make the right choice for the best mattress for our narrowboat. |
R & D |
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| ----- | Thankyou so much our mattress arrived, very well wrapped and not only is it beautiful and fantastically well made we had a very comfortable night sleep. Huge thanks to Rosie whom I spoke to initially on ordering, we would definitely recommend Ship Shape Bedding . |
Liverpool Boats |
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| Mrs Dorothy Jones | I had a problem with some fitted sheets which was dealt with very professionally. A problem turned into an opportunity and I was very impressed. |
Dehler Dehler 38 |
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| Peter Edwards | Great Service - thank you |
Bailey Autograph 75-2 |
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| Christine McConnell | Prompt delivery |
Beneteau Oceanis 35.1 |
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| Anne Reynolds | No comment |
Buchanan |
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| Albert Reid | Really pleased with our second set of custom made mattresses .Thank you Albert and Christine Reid |
Atlantic 55 |
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| Wayne Barker | Superb service and delighted with the product. It works fine for us in Portugal. |
Bavaria |
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| Emma Clayton | The staff were so helpful in helping me find suitable bedding for the boat, fits perfectly and very pleased with it. Delivery was very quick |
Botnia Targa 25 |
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| Colin Thorburn | We received the new mattress topper as arranged and are delighted with it. |
Rustler 36 |
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| Mike Reynolds | Friendly customer-focussed service. Excellent materials and construction. Perfect fit. |
Yamazaki Yachts ST10.4 |
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| David Nolan | Helpful delivery driver, prompt delivery date, fantastic sleep so far. Let’s see how comfortable and cool it is in Summer |
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| Garry Cooper | Excellent |
Autocruise Accent |
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| Malcolm Hasler | First class product. I ordered a custom made mattress topper for my old Pilgrim 25 and although delivered slightly later than initially promised, they were busy and it was in the run up to Christmas. |
Project Pilgrim 25 Pilgrim |
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| Jonathan Torrie | V Good all round |
Linssen 40.9 Sedan |
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| Susan Buck | First dry mat did not arrived in Spain, we had to wait 10 days while a search was carried out ,but true to there word they shipped another and we were there to recieve it |
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| Stephen Goodchild | We bought a Dry-Mat for anti-condensation on the bed on our narrow boat. Absolutely perfect, could not have asked for a better result. |
Aintree Boats Beetle |
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| ----- | Pleased with quality of products and speed of delivery. Web site easy to use and products meet expectations. |
Hallberg Rassy |
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| Pete Townsend | ✅ |
Oyster 47-35 |
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| ----- | Quality product. Arrived next day. |
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| Keith Rogers | My order for a dry mat arrived within 2 days. Great service and a great product. Will definitely use this company again. |
Roller Team T Line 590 |
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| Graeme Leno | We bought a fitted sheet and some bedding underlay at the Boat show, with a good discount. The fitted sheet needed replacing with a custom made fitted sheet and this was done quickly and efficiently, with an immediate refund as soon as the initial product was returned. |
Broom 41 |
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