Custom Made Items
Custom made items are paid for at the time of ordering. These orders cannot be cancelled once placed without first contacting us. It may be possible to cancel the order if required but only if work done to the time of cancelling is paid for. Any work not completed may be reimbursed.
In the unlikely event that you are not delighted with the goods received, they may be returned and a refund for the cost of goods can be made, provided that they are in a resalable condition, i.e. Not used or washed and with original packaging.
We can only accept returns within 30 days of purchase.
Please return to the address below with a copy of your receipt stating why they are being returned.
Ship Shape Bedding
Please see our Terms & Conditions