Ship Shape Customer Reviews
We pride ourselves on making high quality products and delivering excellent customer service. Don't just take our word for it, see what our previous customers have to say below or find us on Facebook for more feedback!
Click on the links below to read our customer feedback for the following products:
Galleyware Reviews:
1 star lowest
5 stars highest
CUSTOMER | COMMENTS | Craft | RATING |
----- | Good service. Good advice. Easy to order. Delivery takes some time to the Netherlands, but no problems at all. Europe does not need to worry to order directly from the UK at all. |
Beneteau First 345 |
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Elizabeth Sharp | Had a slight problem with website (think my fault) but a quick phone call to a very nice lady sorted out the problem very quickly. Delighted with service and delivery, will definitely use again. |
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Brendan McInernery | Bought a set of stemless, small wine glasses at the Southampton Boat show and very impressed with the quality! |
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Heather Goldthorpe | Very pleased with product |
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----- | Fast delivery and good quality glasses |
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Jeannette Parkinson | Great service, fast delivery and friendly staff. What more could you want! |
Oyster 575 |
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Lorraine Holliday | My sister came to our boat for the weekend. She had some wine in the stemless wine glasses and thought they were fantastic. A real pleasure to drink from and very like the true glass experience. She intends to buy some for her garden patio. |
Moody 376 |
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Lorraine Holliday | Extremely good service and very helpful staff. I have purchased bedding and glassware and have been impressed with the quality of the products. |
Moody 376 |
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Alene Campbell | Quality ‘glassware’ for use in the garden. Although acrylic, they are really good quality. |
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Caroline Wilson | prompt and friendly service, great products |
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Jane Dalgliesh | Excellent service and quality goods |
Carthago Chic C line 6.2xlqb |
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Sue Oliver | Great customer service and the polycarbonate glasses we received exceeded our expectations. The gin glasses are particularly impressive. |
Princess v40 |
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Glen Watterson | No issues good products and service |
Fairline Phantom |
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Carol Baker | Brilliant! perfect help every step of the way! Very speedy delivery in time to make a wow at Christmas! |
Beneteau Oceanis 373 |
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Elizabeth Barry | Good service |
Dufour 44 |
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Matt York | Great products, great people. Fun and easy to deal with. No hesitation recommending them |
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Jaime Gill | I was looking for oversized plastic tumblers for a long time until I came across yours. They are just what I was looking for and have enough room in them for an adequate serving of lemon tea and enough ice to keep it cool to the end: an added bonus is the spill proof base - it takes a time or two to get used to the need for an absolutely straight lift to achieve clean detachment but, though I no longer spend time on seagoing craft with inclining surfaces, the untippability (New word?)is a very useful feature. |
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Gary Lockyer | Best quality plastic glasses. |
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katharine ford | very good unbreakable tumblers - look like glass - good weight - very happy |
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Michelle Fuller | Very impressed with the initial customer service communication regarding my order. Engraved glasses looked wonderful and arrived in good time. Very impressed and would definitely recommend. Will be using Ship Shape Bedding again - the name doesn't do you justice. Much more than just bedding! |
Elling E4 |
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----- | Like the products a lot. |
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----- | Amanda and Rosie were extremely helpful and bent over backwards to advise and find what was required. The personal service was excellent and the gentleman in the 'cutting room' measured my boat mattresses in just a few moments. I haven't used the sheets/mattress protectors/pillow cases etc. yet but I'm sure I will be pleased with them. Whilst visiting I also purchased some glasses which, although quite expensive, are superior quality so I hope they will last for years to come. Many thanks to you all Janet Farrington |
Princess 33 mk1 |
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Jason Pullinger | I accidentally ordered the wrong product, I contacted ShipShape and they swiftly and courteously organised the return of my order and the prompt delivery of the correct product. Great service, thank you. |
Fairline Targa |
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Glen Watterson | Cracking service, highly recommended. |
Fairline Phantom |
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Anne Reynolds | No comment |
Buchanan |
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----- | Very speedy delivery and just as decribed . |
Fairline Squadron |
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N C Matthews | Very helpful young lady at Southampton Boat Show encouraged us to go back and place a second order. We are very pleased with our purchases and would happy recommend your company to anyone. |
Haines 32 OS |
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Chris Turner | Good service thank you |
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Emma Green | Very pleased with the polycarbonate glasses we bought. They are fantastic quality and feel really nice to drink from. Definitely wouldn't go back to glass on the boat after using these. Everyone comments on how nice they are. |
Broom 1070 |
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----- | I ordered incorrect products for my requirement & staff were very understanding & quickly helped me remedy my mistake & provide the correct product. |
Janneau 36i |
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David Gore | Very prompt and great product range |
Bavaria Cruiser 33 |
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Neil Stafford | Excellent quality and fast delivery A+++++ |
Viking 26 wide beam |
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----- | All satisfatory |
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Martin Whitfield | Good price and service. |
Cornish Crabber 26 |
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Ray Bailey | God products, good service. That will do. |
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Mr Mark Thurlow | Great products, great service - a firm to trust. |
Moody 49 |
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Dr Michele Cruwys | Ordered glasses at the boat show. Delivered with no problems, thank you |
Grand Soleil 43 |
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Mr Ian Mclaughlan | Compared to other melomine plates the ones I had were expensive but they look particularly attractive and they are very high quality. |
Canal Boat |
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Mr Kevin Fuller | Mattresses very comfortable, perfect fit. Best night's sleep on the boat so far. Polycarbonate glasses the best we have ever had. Big thank's to Matt and the rest of the team. Kevin. Asmus 51 |
Asmus 51 |
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Mrs Jackie Outram | Happy with the bedding and the excellent pans and plates |
Hallberg Rassy 42 |
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Mr Richard Sykes | Very friendly and professional service throughout. Thank you Richard Sykes |
Sunseeker Manhattan 52 |
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Mrs Shirley Ward | Pleased with my purchases and when I needed to contact by phone it was dealt with very professionally. |
Regina Regina 36 |
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Mr Bob Bradfield | ? |
Boat Show |
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Mrs Eliza Tsolakou | You have a very good range of products but I believe that your online shopping procedure and website design should be improved In general if you fix your online experience I think your business could double because your products are amazing! thank you. |
Jeanneau Sun Odyssey 40 |
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Mr Flor Mccarthy | good |
Aquador 32C |
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Mrs Janet Way | Excellent quick service and delivery |
Motorhome Caravan |
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Mrs Heather Fisher | Christmas present - very satisfied. |
Hanse Hanse 342 |
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Mrs Claire Barber | Very quick and efficient service. Pleased with the quality of product.5 |
Motorhome Caravan |
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Mr David Thompson | A pleasant company to deal with, with friendly helpful staff. My items were delivered very quickly, and 'Ship Shape' demonstrated their determination that I should receive my items as quickly as possible. They subsequently sent me an email to ascertain whether I was entirely content with the transaction. All in all, I'd highly recommend this business. I offer this revue without prejudice or incentive. |
Caravan Tourer |
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Mr Marcus North | . |
Fairline Phantom 46 |
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Mrs Susan Toomer | excellent products and service, will use again |
Yacht Sailing |
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Mr Barry Martin | All was as expected |
Greenline33 Greenline33 |
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Mrs Gill Smith | +++++++ |
Fairline Targa 43 |
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Mr John Millward | I made telephone contact for some explanation of product on the website and received efficient helpful advice. |
Sadler Sadler 32 |