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Ship Shape Customer Reviews
We pride ourselves on making high quality products and delivering excellent customer service. Don't just take our word for it, see what our previous customers have to say below or find us on Facebook for more feedback!
Click on the links below to read our customer feedback for the following products:
Custom Made Protectors Reviews:
1 star lowest
5 stars highest
| CUSTOMER | COMMENTS | Craft | RATING |
| Letisha Smith | Excellent support and service through out the process. We followed the step by step advice for making a template and the fit of the final mattress is perfect. Product delivered exactly when you said it would be. Extremely happy. Thinking of ordering more bedding. |
Hanse 411 |
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| Caroline Elsam | I purchased a stay cool mattress topper and pillow covers. They have resolved my problem with waking with hot flushes during the night. Fantastic |
Bavaria 46 |
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| ----- | Amanda and Rosie were extremely helpful and bent over backwards to advise and find what was required. The personal service was excellent and the gentleman in the 'cutting room' measured my boat mattresses in just a few moments. I haven't used the sheets/mattress protectors/pillow cases etc. yet but I'm sure I will be pleased with them. Whilst visiting I also purchased some glasses which, although quite expensive, are superior quality so I hope they will last for years to come. Many thanks to you all Janet Farrington |
Princess 33 mk1 |
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| Clive Janes | Just what I wanted. A good fit and soft comfortable fabric. |
Moody 36 |
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| Denise Drew | Everything went perfectly - from the telephone enquiry to receiving the finished products. Thank you |
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| Peter Sheppard | Great to have bedding that fits but like most things for boating you pay for it |
Elan Impression 344 |
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| Abdul Bahnam | Very impressed by the service |
Fairline Phantom 50 |
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| Jeannette Parkinson | Great service! Sheets fit perfectly! |
Oyster 575 |
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| ----- | Goodvservice |
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| Peter Edwards | Great Service - thank you |
Bailey Autograph 75-2 |
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| Emma Clayton | The staff were so helpful in helping me find suitable bedding for the boat, fits perfectly and very pleased with it. Delivery was very quick |
Botnia Targa 25 |
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| ----- | Pleased with quality of products and speed of delivery. Web site easy to use and products meet expectations. |
Hallberg Rassy |
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| Graeme Leno | We bought a fitted sheet and some bedding underlay at the Boat show, with a good discount. The fitted sheet needed replacing with a custom made fitted sheet and this was done quickly and efficiently, with an immediate refund as soon as the initial product was returned. |
Broom 41 |
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| Nicola Lee | We bought duvets and covers after coming across Shipshape at a boat show 15 years ago. When we ugraded our boat and needed bigger bedding we were delighted to find them again on google. The original bedding has lasted extraordinarily well and we are pleased the quality has been maintained with our recent order. |
Beneteau oceanis |
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| Anne Fischer | Thank you Shipshape. I’m delighted with my purchase of bedding for our boat. I really appreciated the advice and guidance given and have already recommended you to boat owning friends. I will be ordering again. |
John Freeman Freeman 23 |
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| George Hallett | Bedding fits perfectly. very pleased. Thanks. |
Swift Escape 604 |
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| Anne Fischer | I’m delighted with my orders from ShipShape which arrived very promptly. I had occasion to ask advice and I was very impressed the way this was dealt with. First class service |
John Freeman Freeman 23 |
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| Stephanie Wells | The item was of good quality and fitted the bed |
Adria Adora |
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| Loredana Williams | Excellent. Prompt service well impressed. |
Hymer T678CL 60 edition |
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| josephine bellm | A good product made well to the right size and shape. |
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| david painter | Quality items quickly delivered |
shadow 26 26 |
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| Jane Millar | Duvet cover Fabric lovely but stitching not great at opening. Looks fantastic and improved sleep quality |
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| Carol Grant | I'm very pleased with my made to measure mattress covers. Look great and fit really well. Thank you. |
Pilote P740 |
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| Marion Frankish | We are delighted with our new bedding. A problem with one of the items was resolved immediately with your help and with ease. Thank you! |
Jeanneau Sun Odyssey |
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| ----- | Delivery was very fast but we haven't yet tried the bedding as we will be taking it to our boat in France next week! |
Nimbus 340 Commander |
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| Melanie Lapacho | Great service, quick delivery, quality you’d expect & a real pleasure to deal with Thankyou |
Carthago Chic C-Line |
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| Chris Mounsey | An excellent service with attention to detail. |
Moody 425 |
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| Philip Walker | Good friendly and informative service |
Bailey 75-4 Autograph |
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| Mrs Dorothy Jones | Excellent service - under promised and over delivered! Thank you! |
Dehler Dehler 38 |
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| John Carrington | Service and quality were as described, very helpful team. |
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| ----- | I ordered incorrect products for my requirement & staff were very understanding & quickly helped me remedy my mistake & provide the correct product. |
Janneau 36i |
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| ----- | Good quality products |
Najad 380 |
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| John Larder | 5 Star First class communication and very nice people |
Rapido 9096F |
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| Stephen Dewsnap | Delighted with the help and assistance in choosing the right bedding products and the aster sales service. Previously bought tailored sheets from Shipshape and have come back for more. |
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| P A White | Gr8 product and gr8 delivery Paul white |
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| Mr Ian Strong | Excellent personal attention. Ensured measurements accurate and the result is perfectly fitting sheet and mattress cover. Quality also seems very good but time will tell how well they wear. There was a little tension created with delivery. We were out & not clear how to get the parcel. However it was delivered the next day. Overall an excellent product & service. |
ACE Twinstar |
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| Victor Salem | Very quick delivery |
Rapido 196 Distinction 2018 model |
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| Stuart Calvert | Excellent products and very helpful staff |
Cygnus 36 |
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| Mr Richard Rimmer | good well made products, fast response to my order, delivery quicker than stated. |
Fairline Phantom 43 |
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| Valerie Spijker | Extremely helpful staff and products delivered earlier than expected. |
Carthago Chic C-Line |
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| Paula Boyle | Brigitte was brilliant, and helped with every step of the process. Could have asked for more |
Rodman 890 |
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| Adrian Magor | Excellent products and service, both over the telephone and face to face at boat shows. |
Jeanneau Leader 10 |
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| Andrew Rawcliffe | A little pricey but good quality. |
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| Tim Mellery-Pratt | We are really pleased with the new mattress and bedding. Very comfortable and looks good. |
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| Sally Tooby | I cannot comment on product quality as we have yet to see the items which were delivered to the boat in Greece. However, what I can comment is on the staff. We dealt mainly with Amy and we had problems re commitment and decisions from our members and delivery with TNT. Throughout all, she was extremely helpful, patient, efficient and professional. Everyone was a delight to deal with and nothing too much trouble. All calls returned, follow ups when promised, need I go on. Price becomes slightly irrelevent within reason, but if the quality of the bedding/mattresses meet the quality of the service we'll be ecstatic. Brilliant. Thank you |
Bavaria 46 |
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| Paul Luck | Well pleased with sheet and mattress cover. |
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| ----- | It's not easy to find ship shaped sheets (at least in Finland). Luckily found your website eventually. |
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| Jean Coles | Excellent products and excellent service. Very pleased. |
Nimbus 310 |
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| Paul Whiteman | Excellent service, first rate product |
Bayliner 285 |
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| John Stevens | I required a mix of off the shelf and bespoke bedding, it looks good and is very comfortable. |
Bavaria 41 |
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| Mr Huw Bolle-Jones | The new mattresses arrived yesterday and we installed them in the cabin. They fitted perfectly, so the brown paper template worked well, and so good to have a mattress protector and bottom sheet that actually fitted the mattress! Boat mattresses are always funny shapes ..... Last night was our first night on the new bedding, and it was great - a very good nights sleep, so thank you. And I would like to say how helpful your staff are when calling with queries in the process before committing to the purchase. But their confidence gave me confidence that the process would work and that the product would be good. Also the delivery to my marina in Valencia worked very well, arrived on the day that was promised which was a great help. No regrets! |
Dehler 46 |
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| Fiona Bell | We have not had the opportunity to trial the bedding yet as we are only just now 'dewinterizing' the boat, but hope to soon.Your cheery staff at the boat show in London were a joy to deal with. They could all have sold snow to the Inuit! |
Westerly Fulmar |
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| Adrian Whyntie | Thanks team. |
Merry Fisher 802 |
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| Martin Morgans | Fantastic product. Fitted perfectly into every nook and cranny it needed to. Incredibly comfortable. I feel sorry for those sleeping on the old pad! |
Beneteau Oceanis 36CC |
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| Shaun Mayhew | Overall a really good service |
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| Stuart Calvert | Excellent and very prompt service. Great products which really enhance the boat. |
Cygnus 36 |
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| Mrs G Hough | I bought a second set of bedding for the master cabin. The previous set was also bought from Shipshape, a few years ago, and is standing up well to frequent use and washing. We're planning a longer trip this year (3 months) so thought a second set would be useful. I would have liked more patterns in the blue colour, but the pale green works well. |
Rustler Rustler 42 |
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| Ms Jen Shearer | Always a helpful member of staff around to help |
Jeanneau Sun Odyssey 42 Ds |
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| Leonie Goddard | I was delighted to find I could get bedding for our boat that actually fitted and a great range of products. |
Freeman 23 23 |
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| Mr Michael Summers | Good value bedding for shaped motorhome or boat beds. Long lasting and good service for items made to order. |
IH Oregon RL |
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